FAQ

SHIPPING & DELIVERY

Your order will normally be dispatched within 48 hours. It will be sent using Royal Mail. This typically takes 3-5 days, but please allow longer at peak periods.
Packaging and postage is charged at £4.95 per parcel for UK delivery.

 

RETURNS

I want you to love your purchase but if for any reason you are not happy then just send me an email to let me know and pop it back in the post. I will arrange a refund or exchange as soon as I can. Please return within 14 days of delivery, repackage securely and obtain proof of posting.  Refunds will only be given on undamaged and unworn items, return postage will not normally be refunded.

If your purchase is faulty in any way please return it, stating clearly the reason for the items return. I will refund return postage on faulty items so please include the receipt for postage.

GENERAL TERMS

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with my privacy policy govern Spark and Sparkle's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use my website.
The term ‘ Spark and Sparkle” or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 40 Moness crescent, Aberfeldy. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
    The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    This website uses cookies to monitor browsing preferences. If you do not wish this then please do not use the site.
    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

PRIVACY 

I take your privacy seriously and will only use your personal information to administer your transaction with me and to provide the products and services you have requested. I will not pass on your details.

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